Life is not scripted.
We forget this, and also that others are ensconced in their own feelings and thoughts -and can’t hear and feel our own. In pain inside, we say something to convey our discomfort. Then, we are surprised at a negative reaction.
So many times two people just need to hear love, but speak hate and receive it back. Feeling dejected, they further barrier themselves against affection till all that’s apparent is their horse-chestnut shell that gives you foot slivers in the grass.